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Haidilao Hot Pot 海底捞火锅

As famous for its hospitality as it is for its authentic Sichuan cuisine: get your nails done and enjoy a fruit plate while you wait in the long queue. Don’t forget to ask for the noodle show – an energetic waiter will pull noodles right at your table. Voted "Best Hot Pot," "Outstanding Service" and "Outstanding Chinese Restaurant of the Year" in the Beijinger’s 2011 Restaurant Awards.

Locations

Weigongcun

  • Weigongcun 魏公村
  • 2 Dahuisi Lu, Haidian District
  • 海淀区海淀区大慧寺路2号
  • 6213 3511

Fangzhuang and Fengt ...

  • Fangzhuang and Fengtai District 方庄丰台区
  • 26-2 Pufang Lu, Fengtai District
  • 丰台区丰台区蒲芳路26-2号

Fangzhuang and Fengt ...

  • Fangzhuang and Fengtai District 方庄丰台区
  • 2/F, 11 Majiapu Lu, Fengtai District
  • 丰台区丰台区马家堡西路11号2楼
  • 6757 7027

Shijingshan

  • Shijingshan 石景山
  • Unit C, Bldg 4, Wanda Plaza, 18 Shijingshan Lu, Shijingshan District
  • 石景山区石景山区石景山路乙18号万达广场c栋4楼
  • 8868 9559

Zizhuyuan Park

  • Zizhuyuan Park 紫竹院
  • 4/F Hulian Wanliu Shopping Center, 2 Bagou Lu, Haidian District
  • 海淀区海淀区巴沟路2号华联万柳购物中心4楼
  • 8258 9332

Capital Normal Unive ...

  • Capital Normal University and Linglong Lu 首师和玲珑路
  • 4/F Jiamao Shopping Center, 5 Cuiwei Lu, Haidian District
  • 海淀区海淀区翠微路5号嘉购物中心4楼
  • 6821 8532

Jintai Lu and Hongmi ...

  • Jintai Lu and Hongmiao 金台路红庙
  • 2/F Donghua Shang Dasha, 2 Yanjing Xili, Hongmiao, Chaoyang District
  • 朝阳区朝阳区红庙延静西里2号东华商大厦2楼
  • 6506 0403

Shuangjing / Dongsih ...

  • Shuangjing / Dongsihuan 双井东四环
  • 29 Nanmofang Lu Pingle Yuan, Chaoyang District
  • 朝阳区朝阳区南磨房路平乐园29号
  • 8779 8911

Wangfujing/Dongdan

  • Wangfujing/Dongdan 王府井/东单
  • 8/F Tianyingtai Dept Store, 88 Wangfujing Dajie, Dongcheng District
  • 东城区东城区王府井大街88号乐天银泰百货8楼
  • 5762 0153

Zizhuyuan Park

  • Zizhuyuan Park 紫竹院
  • 4/F Suning Electrical Appliance Store, Section 1, 4 Beiwa Lu, Zizhuyuan Lu, Haidian District
  • 海淀区海淀区紫竹院路北洼路4号1区195号楼苏宁电器4楼
  • 6871 6676

Wangjing, Huajiadi a ...

  • Wangjing, Huajiadi and Lido 望京花家地丽都
  • 4/F Wangjing Guoji Shangye Zhongxin, 9 Wangjing Dongjie, Chaoyang District
  • 朝阳区朝阳区望京街9号望京国际商业中心4楼
  • 5920 3512

Xuanwumen

  • Xuanwumen 宣武门
  • 1-2/F Zhongjian Er Ju Dasha, 42 Guanganmen Nanjie, Xuanwu District
  • 宣武区宣武区广安门南街42号中建二局大厦1-2楼
  • 5181 6880

Xidan

  • Xidan 西单
  • Bldg 7, Xixi Friendship Store (just north of Xidan Shopping Mall), 109 Xidan Dajie, Xicheng District
  • 西城区西单北大街109号西西友谊商场7楼 西单商场北边
  • Daily 24hrs
  • 6617 4043
    • Chinese bank cards accepted
    • ¥¥¥ 50-80 per person

Wudaokou

  • Wudaokou 五道口
  • 31 Huayuan Donglu (north of Peony Hotel), Haidian District
  • 海淀区花园东路31号牡丹宾馆北
  • 10.30am-11pm
  • 6203 3112
    • Parking available
    • Chinese bank cards accepted
    • ¥¥¥ 50-80 per person

Sanlitun

  • Sanlitun 三里屯
  • 2A Baijiazhuang Lu (next to No. 80 Middle School), Chaoyang District
  • 朝阳区白家庄路甲2号 (八十中学西侧)
  • Daily 24hrs
  • 6595 2982
    • Parking available
    • No smoking sections
    • Chinese and foreign cards accepted
    • ¥¥¥ 50-80 per person

Yayuncun

  • Yayuncun 亚运村
  • 3/F, Beiyue Dasha, 2A Huixin Dongjie, Chaoyang District
  • 朝阳区惠新东街甲2号北奥大厦3层
  • Daily 10.30am-3am
  • 8463 9300
    • Chinese bank cards accepted
    • ¥¥¥ 50-80 per person
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Map of Haidilao Hot Pot

User reviews of Haidilao Hot Pot 海底捞火锅

love it

Review of Haidilao Hot Pot
5

Just love it!Whoever hasn't been there should give it a try,even if you had bad hot pot experiences before...It will change your mind;)

Consistently good all around

Review of Haidilao Hot Pot
5

good food
good service
good atomosphere

consitently

As expected; good service, quality ingredients

Review of Haidilao Hot Pot
5

Finally went to Haidilao after hearing raving reviews about the service and the food. Indeed, the reviews were consistent with my experience: great service (pre-bussing, multiple hot towels, clean bathrooms, instant refills on drinks, etc.), and the food looked amazing and wasn't too overpriced. The only minor downfalls was waiting for an hour an a half on a Thursday night at a less popular branch, so expect to wait, even if it's not the weekend. Also, expect to spend 60rmb or more a person: not your cheapest hotpot in town, but the quality food makes up for the expense, and the restaurant is certainly worth a try for the experience. Would recommend for a special occasion, and that you should have someone go ahead of time and take a number while the rest of your party arrives.

Good hotpot

Review of Haidilao Hot Pot
4

Went to their Sanlitun branch last week and was impressed by this Sichuan Hot Pot chain that i'd heard so much about. The first thing that struck me was the great service. I arrived before my friends and had to wait for a table - while waiting the fuwuyuan brought drinks, fruit and had a special waiting area set up complete with Chinese checkers and other games. It didn't take long for a table to become available and the service staff were helpful, but not too intrusive, in offering advice about what to order. We ordered a half/half or yuanyang pot and the spicey ingredients were added to the soup in front of us from a pre-prepared plastic sachet - i guess they do this so the customer knows that they're not eating from reheated pots of broth?
Anyway, the food was fresh and tasty - with a good selection of ingredients - though - like every Sichuan/Chongqing Hot Pot restaurant in Beijing, they didn't have any Peanut Milk (huasheng nai) - which really helps in taking a bit of an edge off the spice and is a very popular accompanying drink down south. It was a little pricey, but I recommend it to anyone looking for a Hot Pot restaurant that is cut above the ordinary.

Best. Hotpot. Ever

Review of Haidilao Hot Pot
5

We always go the one in Bai Jia Zhuang. Outstanding service, valet parking, and the best hotpot ever. Whenever someone from out of town comes for a visit, this place is on the list of must go places. The egg meatballs, shrimp balls, duck blood tofu, and scallop balls are my personal favorites. It gets crowded but what do you expect from the best hotpot spot in town?

Do Haidilao staff lie awake at night thinking up ways to help their customers?

Review of Haidilao Hot Pot
5

I am writing this review specifically about the Haidilao in the Hua Shang Building on Chaoyang Road (located about 1 km west of East 4th Ring Road):

I am prompted to write this review after having had one of the most attentive restaurant service experiences in my life (and that's saying something). This was my second visit to Haidilao, but the first time coming with visitors who speak less Chinese than I. We arrived on a Friday evening, and though they were very busy (as always), we were well looked after. After struggling to read the Chinese menu (there is no English menu), the English-speaking server offered us a tour of the kitchen to see the dishes in person. After being greeted by the manager, we donned hair nets and were shown refrigerator cases full of meats and racks full of vegetables, and unknown dishes were cheerfully explained to us. Our choices were marked on our order sheet, and we were led back to the waiting area. Our wait was expectedly long, but we were kept happy with plenty of drinks, snacks, and games. Once we were seated, the excellent service continued with an English-speaking staff member checking in on us every so often in addition to the other waitstaff. At one point, my glasses became fogged with the steam from the hot pot, and an eyeglass cloth deftly appeared before me on the table (reminiscent of how servers at fine restaurants keep your wine glass full without you even noticing). I can't say enough good things about the staff; everyone seemed genuinely concerned with our well-being, and their cheerful demeanor was infectious, so we couldn't help but have a good time. (And the dancing noodle show surely doesn't hurt the fun, either!) To top it off, the hostess informed us as we were leaving that it had started to rain pretty hard, and called down to her colleague at the front door to prepare single-use rain ponchos for us (which saved us a guaranteed soaking on our short walk home.) My visitors couldn't have ended their stay in Beijing on a happier note. I would already recommend Haidilao for its excellent food and reasonable prices, but the stellar people there are what make this restaurant exceptional.

Highly recommended chain!

Review of Haidilao Hot Pot
5

Have been a few times now at Hai Di Lao and three different ones of the many (around15?) they have in Beijing. I was totally convinced by the extraordinary service, snacks while you wait etc. and quality/taste of the food. I like especially the sauce bar with a great variety of ingredients to mix you own special sauce. Took all my visitors at least once to Hai Di Lao and everyone loved it! Well deserved 5 stars, would give it more, if I could.

Tip: So far I didn't see too many foreigners at Hai Di Lao, Chinese people cherish this chain also very much due to good service/ price ratio. If you want to make sure your are surrounded by lovely Chinese guests, choose one of the restaurants that are not close to western hot spots like Sanlitunr etc.

Best visit so far was in the west at:

Weigongcun 魏公村
2 Dahuisi Lu, Haidian District
海淀区海淀区大慧寺路2号

Excellent choice for Hotpot

Review of Haidilao Hot Pot
5

This place has a lot going for it:

- Really good hotpot
- Fresh ingredients
- snacks and other stuff (games, boot polishing, nails) while you wait (and you will probably have to wait)
- Good selection of self-serve condiments
- invariably good service
- half-portions can be ordered if there's just a couple of you
- good atmosphere
- Kids welcome

I've only been to the Jinsong branch but seems the reviews are equally good for other branches.

THE BEST SERVICE!

Review of Haidilao Hot Pot
5

there are the best service of all hot pot rastaurant in beijing ! just go and enjoy!

my favor

Review of Haidilao Hot Pot
5

em...

One of the better hot pot places

Review of Haidilao Hot Pot
4

Good service, good food, nice atmosphere and some fun gimmicks, like they employ shoe shiners and manicurists.

Its a very good deal if you go there in a bigger group since the meat and fish and so on are not too expensive, but the soup fondue itsself is a little more expensive than in most other huo guo places. So if you are only two it might seem expensive.

BEST HOT POT EVER!

Review of Haidilao Hot Pot
5

Excellent service & yummy food

Review of Haidilao Hot Pot
4

My boyfriend and I visited Haidilao (Xidan branch) this afternoon and we were pleasantly surprised by their staff who were not only friendly but attentive! The waitress could tell we weren't local (what with my poor Chinese) so she explained the menu thoroughly and that we have the option of ordering half portions since there were only two of us.
(Tips: they offer soups that come without the spices/ingredients so you don't have to pick them out later, like my boyfriend did with his chilli soup)
Food was fresh and soup was tasty, though we came out smelling like hot pot! That's just part and parcel of dining at hot pot restaurants, I guess. All in all, a great dining experience - best we had so far in Beijing!

Good service, good food

Review of Haidilao Hot Pot
3

It was one of the weekdays we went there,and enjoyed the hot pot.
Good service, the waiters never said MAYO , which I like.
All the items, the sides ,the broth , the baijo the items and meat to add on were good.
Unfortunatley there was a huge stream of bad air from somewhere ,may be the aircondition not working
or what, but the meat and the food smell of the restaurant was irritating .
Will go back for the hotpot.

Yay! So good :)

Review of Haidilao Hot Pot
5

great! go and try. they are soooo popular. what can I say that everyone else hasn't?

best thing? Great service!!!!! fresh food. love the half orders. haven't gotten one of their free manicures but hope to do so when the wait is super super long. we always leave happy with food babies in our belly :)

best service

Review of Haidilao Hot Pot
4

customers can order half dishes,making it perfect for smaller groups.
they also have exceptionally good service.Business is quite good,I always wait for so long...

I like the waiting time!

Review of Haidilao Hot Pot
4

Maybe everyone has been to Haidilao like the waiting time, It is not dull, you can have free tea, free manicure your nails, free shining shoes, free sweets, and enjoy the warmhearted service.

One more chain is opened at zizhu bridge

Review of Haidilao Hot Pot
4

地址:海淀区紫竹院路北洼路4号院(紫竹桥西100米)
电话:010-68716676
www.haidilaohuoguo.com/

Incredible on all aspects

Review of Haidilao Hot Pot
5

At first we were a bit annoyed by the announced queue time (50 minutes) but after a few exchanges with the manager, we were quickly offered a table for 4 that was actually ok for 6. They have tons of choice for the meats, vegetables, sauces... Watermelon to freshen up the mouth a bit are delicious, and for 4RMB/guest it's free flow of their home-made lemon drink or cool tea or a 3rd drink (that I forgot to try), all very good. But above all, the service was really good, attentive without being invading, helpful; I think that in my experiences, it was the best I could find in such a crowded Chinese restaurant! Money-side, we were done for about 65RMB/guest, and if you can cope with the wait time or if you fell you can bargain a sitting arrangement with the staff, you'd definitely give it a try.

the service is very impressive

Review of Haidilao Hot Pot
4

I have been to Haidilao sanlitun store many times,the only thing I do not like is that you need wait for table for long time if you do not have earlier reservation.But service is very impressive,and food quality is quite consistent too.Highly recommend for those who are in mood for hot pot.

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