A nice treat for those of us who live in Beijing. Friends drive in from hundreds of km away to stock up on carloads of real butter, cheese, and other Western foods from Jenny Lou and April Gourmet. Check expiration dates, since some of the items move very slowly, and also check prices both on the shelf and at checkout. The young staff are also quite childish and sometimes make careless mistakes, which they try to fix in adolescent ways.

You go here and you dont have to really search for your what you need. Its a true paradise. The cheese you want or simply the small things are all available.

First a warning on their shady pricing when shopping online!
the price listed on goods will not be the same as the price in your shopping cart. Wine, cheese and so on will have one price listed, but once you add it to your shopping cart it will have another unit price. This goes for about 1 in 5 goods so make sure you double check the prices!

My experience of Jenny Lou's delivery services have been...aweful. Dont think there are anyother words that describe it appropriately.

First time I used their delivery service I bought stuff at their store, riding on my bike that time I asked if it was possible for them to deliver to my house since I wanted to buy quite a few things including several bottles of wine. I was told this was no problem, and I was asked to be at home at 5pm for when the delivery guy would arrive (this was at around 1-2 pm). At 6 pm they had still not arrived, I was getting a bit worried because I was meant to cook dinner for some friends that evening. I called and was told they were on their way. Hours went by, followed by several phone calls from me asking what was going on, with the lady at the other end of the phone getting ruder and ruder towards me, telling me I had no business demanding delivery and that the food would arrive whenever it suited them. Eventually I had to order take away for my guests and the food arrived at around 22:00.

If it is not possible for them to deliver why then do they not just say so, thereby avoiding all these problems? I suspect they were eager to sell me all those extra bottles of wine that I wouldnt have bought if they didnt deliver because I wouldnt be able to carry them all on my bike...

Second time I decided to order from Jenny Lou's was through their online service， as I had moved far away from any western style grocery store. I called and was told I needed to order a minimum of 500 rmb to qualify for the free delivery service. And so I did.

The next day in the evening the food was delivered. I did the stupid mistake of taking the boxes of food and simply paying the delivery guy without checking the items inside. When I opened it it turned out that some of the items were swapped out with more expensive things, for example bottles of wine that I had bought because they were cheap were swapped out with another type which was 10-20 rmb more expensive. Instead of butter they had put in two boxes of spread (how am I supposed to bake with that?) and so on.

I tried calling the phone number I had been given to customer service for deliveries, surprise surprise this number is "Out of service", and I tried calling several times. I wrote a couple of emails to the email address which I had had previous correspondence with them, but never got any reply!

I thought oh well this is China after all and cursed myself for not double checking, although I guess I expected a place with a western mark-up on their prices to also have western standards and service.

Next time I decided to order from Jenny lou's online I told myself this time I would double check everything. Being more carefull I noticed that the price listed is not the same as the price of the goods when you put them in your shopping cart!!! for example, a cheese that says it is 9 rmb per 100g will all of a sudden cost 12 rmb per 100g when you have placed it in your shopping cart. You will not notice this unless you go through the list of prices and goods at the very end of your online shopping. BE AWARE!!!!!!!

This happend to a lot of goods, perhaps one in ever five that I put into my shopping cart. Especially cheese, alcohol products and bread. Some times it will only be a few 2-5rmb but still! It's as if they are trying to cheat you bit by bit!

I submitted my order after taking away any goods that had the "wrong" pricing and it totaled almost 600 rmb (since I need over 500 rmb to qualify for free delivery).

The next day staff from Jenny Lou's called and told me they did not have x, y , z of the goods. Pretty much a third of the goods I had ordered they seemed to be out of stock. Some goods I could change for another brand of the same type without there being a big difference in price, but several of the goods only had a much pricier alternative, to which I said that then Id rather not get the item.

After they had removed all the goods from the list the total turned out to be around 470, below the required 500, and they told me I should exchange one of the goods I wanted but that they were out of stock for a more expensive variety of it in order to make the total amount above 500.

I told them I did not want to do so and that I believed that since I was not that far below the 500 minimum, and in fact had intended to buy things for about 600 but that this was not possible because they where out of stock, their problem, I thought they should deliver it anyways free of charge. After I said this the woman got really angry shouting at me that I was wasting her time and I was being a horrible person for refusing to meet the 500 rmb required amount(?!). I told her I thought she was being rude and that I no longer wished to buy anything from them if this is how they were going to talk to their customers. I hung up the phone with the lady still shouting at me angry because I had wasted their time. Well ditto, I had wasted my time on their website buying goods that they dont stock (and I spent a lot of time on the website because I had to double check all their f**** prices to avoid being cheated!).

I will never ever again buy things from Jenny Lou's online. Be aware of their cheating pricing system and prepare yourself to be insulted by their foulmouthed staff!

Ah, Jenny Lou's! How you lure me in with your wine, your cheese, your filter coffee, your herbs and spices, your olives, pasta, plum tomatos and sundry condiments! I can't stop buying your wine in particular - how fantastic to be able to buy wine for less than absurd >70RMB a bottle prices.

I want to leave you but my senses tell me to stop. You're poison running through my veins - expensive, imported delicious poison. You are emptying my wallet and expanding my waist-line, but I just... can't... help it!

I came in recently in Beijing and since then its our lifeline.
Whatever one needs for a family can find here.

Groceries or cheese or some coffee or whatever you need to sustain a white collar executive life for an expat everything can be found here.
They do deliver .
Between April Gourmet and jenny lous ,though april gourmet has some products which jenny lous doesnt have , jenny lous is more consistent on service and product availability.
Both are good for me .
Keep going to both, sometimes here ,sometimes here.
Some prices at april gourmet are higher than jenny lous, but its not a big issue.

After I came to Beijing and the initial experimentation with chinese food ,I settled down to my basics of
Cornflakes and milk,some good breads and juices from here.
Its such a homely feeling walking in this kind of a store.

Jenny Lou is perfect. I like shoping at Shun Yi's store. All categories food you can find there. especially i like buying cheese and sausage and some bean can.

i usually go to the jianwai soho location, they got planty choice for cheese and meat, and candy too.
the bread are good when you go there early, one time i was there around 9, and the bread look sad....
some regular food are also can be found here, price is sometimes a little more then bigger supermarkets. they also have a big area for DVDs, you should be able to finish the shopping on one stop.

Jenny Lou's is the place to go if you are an ex-pat looking to forget that you are in China. Chock full of imported goods, Jenny Lou's makes living in China just a little easier... on everything except for your wallet that is. It's extremely easy to drop a cool 400-1200 RMB per visit if you aren't careful with what you are loading up your cart. It is hard to resist the familiar cheese, cocoa powder, cake and brownie mixes - there's no denying this. Jenny Lou's is definitely one of the culprits for fat ex-pats living here in China.