I'm not sure why people feel like they can automatically dismiss any review that they don't agree with as "fake." Seems like either an arrogance problem, or possibly a reasoning disability. Reviews are what they are: relations of a particular person's experience. You take it or leave it. Use it to help you make a decision, but the decision is still yours. If your experience didn't line up with theirs, you let people know. But trying to dismiss everyone else's review because you don't agree smells of some serious insecurity...

My roommate and I live near Yonghegong, and we've been using Jinshisong for some months now. We've found their service to be exemplery in every way. We've tried Beijinggoodies and two others services (their names escape me just now) in the past, but once we found Jinshisong we haven't bothered with anyone else. Everyone else was slow, surly, brought cold food, wrong orders, etc. I've never once had that problem with JSS. One time we ordered the curly fries substitute with our Blue Frog burgers (5RMB extra) and they brought regular fries. We called and they worked it out immediately. Whenever we order two or more of the same item they call personally to make sure it wasn't a mistake. Most of the time they make no mistakes at all.

You are going to pay for delivery, but that's a given. For me the choices are simple: go myself (time, annoyance in traffic); pay another delivery service to provide me with crappy service, cold food and mixed up orders; or pay JSS for good service and reasonably fast delivery. No brainer when you're tired, sick or busy. Do note that each restaurant decides for itself what prices to set for delivery food. Some restaurants have delivery prices identical to in-restaurant. Some do not. That's their choice, not JSS's.

I've used a number of different home delivery services, with a varying degree of experiences.

Decided to try these guys about six weeks ago and have been using them ever since.

Good range of restaurants, excellent website, good delivery drivers (almost as good as the Gungho! guys)

The customer service however, is brilliant. Tonight I forgot to order rice for an indian order (Taj Pavillion - so good). Called as soon as I remembered. They called back to say the driver had left but that they reckon the order really needed it so they insisted on sending him back to pick up!

Hard to find that in HK, Aust, NY, and so on

If you don't feel like braving the cold and/or a Beijing street scene, this is a great alternative

Jinshisong.com is easily one of the best food delivery services. Easy website to you use, lots of options, and reasonably priced delivery. They called to confirm the address and again when the delivery guy couldn't quite find the place. Which is much better than your food doing endless laps of Beijing getting cold and soggy! It was, however, a bit awkward when the delivery guy came inside and laid our food out for us. We had barely cleaned up from a massive party the night before and he had to clear away the empties to make space. Poor guy..but he got a nice tip.

I was only in Beijing for a few days and I had serious jet lag. I only wanted to stay in my hotel before my next flight, in addition, my mandarin skills are nonexistent. Their website was painless to use and there was no confusion at all. The delivery people all understood my English and they were friendly and helpful. I will definitely order from them again!

So it was raining cats and dogs last night and I was hungry... I live in Donghuamen where few places deliver and found out about this place on the Beijinger. They charge 15RMB for delivery for the first 3 km. As it was my first order the first 15RMB was free. You can place an order online, then someone calls to confirm, or you can just call to place an order. The staff were very friendly and spoke excellent English, including my driver. Delivery was slower because the roads were so wet. I will definitely be using them again!