Joinway is a great clinic with good prices, a friendly atmosphere and most importantly good results. A lot of people (expats included) save their dental needs until the last minute when the real pain starts to kick in. With that in mind, a dentist will always be your best friend or your worst nightmare! I visited joinway about 6 months ago after neglecting a mild tooth ache that got worse and worse. The excruciating tooth ache that accumulated was resolved with a delicate crown fitting from joinway which was done proficiently and, under the circumstances, painlessly.
I can certainly recommend joinway dental clinic. Better advice would be to go there sooner rather than later. Nobody likes to have dental problems, particularly when you're in a foreign country, but this place (from my experience) will put you on the right track.

I had cosmetic dentistry done here and it has changed my life.it has been 2 and a half years now and i just cant get enough of the compliments i get from random people...yes IT IS THAT BEAUTIFUL!!Jane did a wonderful job and i cant thank her enough,i wont lie it was painful and expensive but it was worth it.Jane is warm, friendly,outgoing and and open minded dentist and you dont see that often in dentists around here.i went back there last month,they renovated it.it might be a small clinic but the staff know what they are doing.take it from me,jane is worth your time.. :D :D

Excellent dental service and reasonable price! This is my first experience to see a dentist. After giving me a careful check, Jane pull out a bad wisdom tooth, which is black and I never expected that easy and quick to get this surgery done. Thank God I came to Jane!

I have been a satisfied patient of Joinway Dental Clinic for over three years. After being unimpressed with other local dentists, I stumbled on to Joinway and am so happy that I did.

I have read the positive and negative comments here, and of course reasonable minds can differ, and service quality in a small business can sometimes be uneven, but I have to say that I myself have never had a bad experience at Joinway, other than being inconvenienced by the recent remodeling. I was in for a filling today and I have to say that now that the office is more state-of-the art and more comfortable than before. It's highest dental standard business as usual.

What I like about Joinway and its dentist, Jane Zhang, is that while the dental care is excellent, the atmosphere and ambiance are calm and comfortable down to a welcoming cup of tea or coffee on arrival. I don't know anyone who likes going to the dentist, the same way I don't know anyone who likes paying taxes. Joinway, however, minimizes the pain and makes the ordeal tolerable. And as an added plus, Joinway's rates are more than competitive.

I had a mild toothache I wanted checked for cavities, followed by a routine teeth cleaning. I didn't see good reviews for this place, but I thought that since I spoke Chinese, and it was cheaper than IDC Dental, it would be worth it to come for a simple tooth cleaning.

I arrived in the Dongzhimen area fifteen minutes before my appointment. I didn't know where exactly to find their office, so I called their number for directions. Neither the "English" service number nor their regular office number picked up, after numerous calls I had a stroke of luck and managed to find the building by myself.

I arrived a few minutes late for my appointment, but another patient was in so I waited. After a half an hour of waiting, the dentist arrives to tell me that the patient she's looking at has some complications and will take a while. She asks if I can wait another half an hour.

They could have told me this when I arrived at the office half an hour ago, giving me the chance to leave earlier if I wanted to. Or even better, called me on my cell number before my scheduled appointment, tell me the dentist is running late and if I wanted to reschedule. But now that I waited for a half an hour already, I felt stuck. If I rescheduled for another appointment, I will still have to spend an hour total on the trip to and from the clinic. So I told her I'd wait.

I waited exactly 35 minutes before I walked out of their clinic without a word.

After I had gotten home, I get a call from their office. They asked me where I was, and that the previous patient was finished and I could have my appointment. It was already 12:12pm, I scheduled for an appointment at 10:30am. I told her I was at home, and no I will not be rescheduling any appointments with them.

A part of me wanted to tell the receptionist she should start looking for another job.

I'm sure their dental care is fine, but as a business they also need to provide solid customer service (aka, patient care). That I felt my time was being wasted and they didn't seem to care much at all convinced me to never come back again. Next time I'm seeing IDC Dental. I know their prices are higher, but the quality service I hear others raving about there sounds worth it.

Just went to Joinway Dental Clinic. They do have English and Chinese services and compared to what other western dentists have quoted, their prices are not bad. 160RMB for cleaning, 120 for polishing, etc.

However, I will most likely not return. In my experience, most dentists do a decent job. The difference between the average dentist and a great one is trust built through communication. After a couple of visits, Joinway Dental failed to gain my trust. While the dentist practiced decent hygiene and spoke English, the assistants failed to change gloves after handling non-sterile items and the communication between patient and dentist was not great. i.e. One shouldn't ask a patient who can't speak to answer a "A" or "B" question. OR One shouldn't brush aside a patient's concern repeatedly, making the patient feel like he/she is not being listened to.

Still, if you're in a hurry, want English service, and don't know where to turn, Joinway Dental seems to be ready to take new patients.