As famous for its hospitality as it is for its authentic Sichuan cuisine: get your nails done and enjoy a fruit plate while you wait in the long queue. Don’t forget to ask for the noodle show – an energetic waiter will pull noodles right at your table. Voted "Best Hot Pot," "Outstanding Service" and "Outstanding Chinese Restaurant of the Year" in the Beijinger’s 2011 Restaurant Awards.
No event here now.
- Hot Pot
- tbj Reader Restaurant Award Winners
- Fangzhuang and Fengtai District-方庄丰台区
- Wangjing, Huajiadi and Lido-望京花家地丽都
- Zizhuyuan Park-紫竹院
- Shuangjing / Dongsihuan-双井东四环
- Jintai Lu and Hongmiao-金台路红庙
- Capital Normal University and Linglong Lu-首师和玲珑路
User reviews of Haidilao Hot Pot 海底捞火锅
Good that all the HaiDiLou branches open till late at night rather 24 hrs (good compete with american giants). We got a table at sanlitun brach on arrival even without any reservation in advance (as I had apprehensions reading the reviews) may be the reason being having multi floor set-up over here Or was not a really busy hour at that moment. Really got impressd with the service provided. The plastic cover provided by the attentive waiters really saved me from taking my mobile to service station. We had heard of the facilities provided but as we got a table on arrival they still agreed and arranged quickly for the maicure service for my female fried and shoe shining facility for my shoes. Would visit more frequently if all these could come at an more affordable price.
haidilao has the best service ever. I'd say the place is overcrowded with people serving you. That feels awkward sometimes. Last time I went there a fuwuyuan was waiting for me just out of the toilet just to lend me a towel after I washed my hands.. the food is good even if you can get cheaper hot pots. great show if you order "those" noodles.
The food is great, the service is too, but if you have to only wait an hour for a table - consider yourself lucky. They give out drinks and board games while waiting, so that makes it better, but in case you are really hungry, consider something else.
If you dont mind waiting for a while, do go, the food is great and the prices, while not super cheap, still within reason.
They really have the service formula down at Haidilao. I love that they hand out bibs for people to wear and the "while you're waiting" snacks almost make you hope you have to wait to get a table. When our party asked for our single portions of food to be split into two plates so that both ends of our long table could reach what they wanted, they were more than happy to oblige, even after they brought the food out.
The condiment bar is amazing as well, with easily the widest selection of additions to one's dipping sauce than any hot pot place I've seen, plus some additional freebies like small veggie appetizers and fruit.
The quality of the food is the same as other spots and do mentally prepare yourself for the prices -- quite a bit higher than most.