ATM stole my money. Please help me to get it back!
Yesterday I tried to take out money from an ATM at the Beijing airport. My card was accepted, pin code ok, but no money came out of the machine. The message that appeared on the screen was "Hardware error". So no money, but the money that I wanted to withdraw has been taken from my account!
Is there any way I can get this money back?
The ATM was one of the Agricultural Bank of China. (It was one of those machines standing just on itself, so no bank office ATM.)
I used my foreign bank card. I do have the receipt.
How do I get my money back? (2,000 RMB!) Anyone had this problem before in China? How to solve it?