The Den started operations I believe in October 1997. I have been a regular customer since January 1998. At the time it was one of the few places for decent western food. Over the years they have maintained good quality at reasonable prices. They had a really happening DISCO on the second floor where it was easy to make a lot of acquaintances. Now on the second floor it is a good place for simi-private parties. I have many happy memories over the years and am grateful for the kind and warm friends I have made both with other patrons and staff. I am their English teacher and customer service trainer but I don’t get money from them just great food and hospitality. I am I biased? You bet I love that place. They are always willing to listen to special requests such as food preparation and special events. It Saddens me when people critize the staff that I know are really good people, dedicated to helping every customer have a good time. There can be misunderstandings but I have never seen any staff member try and cause conflict with customers. It's just not good for business.