Alright, the original Luga's is fine for cheap drinks and sitting outside in the summer. The food is good enough for what it is - and also cheap. Luga's always friendly when he's around, and the staff are generally the same. Good start.

There's one thing that's happened to me a few times there that is totally off though, and that's staff coming and asking you to pay the check when only half the order has arrived. Last time we ordered nachos, burritos and drinks. The nachos had arrived - in portions half the normal size, two of my friends insisted - and then the waiter asked us to pay.

I totally understand why some restaurants ask you to pay at the beginning. I guess they think customers will run off without paying or something. I can understand that - it's clear, it's typical of fast food restaurants, and you get the paying out of the way then settle down to your food. But you either ask people to pay for their food at the beginning - as soon as the order is taken - or you ask them at the end, when they've finished. Coming up and demanding money while customers are in the middle of their meal, and still waiting for both food and drinks to be served? That's just obnoxious. It's unnecessary, makes customers feel uncomfortable, and sends totally the wrong message - "excuse me customer, but collecting your money is more of a priority to us than giving you what you ordered."

We might have been willing to let it go, but there was also the issue of the half-size nachos (again, according to my friends). Luga's has always been a decent place, but this kind of thing is just going to alienate customers who have returned again and again. Fortunately, it's also very easy to sort out - make it clear to the staff that they bill customers either when the order is taken or at the end of their meal, not between bites of nachos.