I have to admit that my expectations were extremely high. It was said by a few fellow Americans that this was the best burger they had ever had. The burger was good but not the best i've ever had. The portion was large and i would hope so for the price. The service was good after a bit of an incident during seating. We were a party of 4 and they did not have a table yet so the server told us it would be a few minutes and to wait at the bar area for the next available table. We sat at the bar and waited for the others in our party. A few minutes later a group of 4 Chinese customers walked in demanding a table and getting a little loud with the server when she told them we would get the next table for 4. As they were clearing our table and looking directly at us, they gave our table to the Chinese customers. I've lived in China long enough that I understand the whole not waiting in line thing but I would think at a western restaurant they would honor the first come first serve rule. We were seated at the next available table and our service from then on was fine. If my friends are meeting here i'll go back but I think the burger, prices, atmosphere and service at 1F are much better.