I've been going to the Hatsune on Guanghua Lu for a couple of years now and it's always been great. I always find the food and service perfectly satisfactory. I don't think it's fair for people to complain about there not being seating; if it's a popular restaurant and a weekend night, it won't kill you to call ahead and make a reservation.

However, the same can't be said for the one in the Village. The atmosphere is not as intimate, the food comes much slower, and the service is mediocre at best. The waitresses are not exactly polite and it's impossible to flag one down.

All in all, Hatsune's still a great restaurant, but make sure you go to the original one.