Account Support Executive at Elsevier

About our Team
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

About the Role
Elsevier is a world-leading provider of information solutions that help you make better decisions, deliver better care, and make groundbreaking discoveries in science, health, and technology. Our customers are researchers, professionals, and clinicians, through the application of Elsevier’s technology and content analytics, empowering them to create knowledge, contribute to social progress, and enhance human wellbeing. We are delivering next-generation professional information solutions and technology to our broad client base – and we need a team of exceptional sales leaders and professionals to join us on the journey.

Elsevier publish over 2,500 journals and more than 33,000 book titles, and provide web-based, digital solutions — among them ScienceDirect, Scopus, Evolve, Knovel, Reaxys and ClinicalKey.

Work with cross-functional stakeholders like Sales, legal department, and finance to finalize subscription contracts and to be salespoint of contact for our customers on matters relating to the contract terms for both new sale and renewals.

Upon the end of each contract term, you are to work with our customers to renew their contract term on time with us.

You are responsible for execution of the contracting and renewal processes within your assigned territory to achieve the timely completion of Renewals.

Responsibilities
- Lead Deal Coordination: Partner with Sales, Finance, Legal, and other stakeholders to structure and execute complex, high-value deals that align with Elsevier’s policies and strategic goals.
- Ensure Compliance: Maintain rigorous adherence to internal controls, pricing policies, and approval processes while adapting to evolving customer requirements.
- Cross-Functional Collaboration: Act as a central point of contact across departments, ensuring alignment and timely resolution of deal-related issues.
- Process Optimization: Identify opportunities to streamline deal desk operations, improve workflows, and enhance the overall deal lifecycle experience.
- Documentation & Reporting: Maintain accurate records of deal terms, approvals, and exceptions. Provide insights and reporting to support business decisions.

For more details and/or to apply, go here:
https://relx.wd3.myworkdayjobs.com/en-US/ElsevierJobs/job/Beijing/Account-Support-Executive_R98072