Sales & Marketing

About the Role
As an Education Consultant, Adult Language Travel, your main responsibility is to drive enrolments to EF's overseas language travel programs available in 10 different languages and 50+ destinations globally (for students aged 16+ and adults of all-age). Apart from language focused classes, students can also choose from 40+ special interest elective classes to brush up their industry-specific skills and expand their competitive edges. You will ensure students and parents' satisfaction during their entire customer journey. You will also be taking the lead to groom and manage seasonal employees including interns and part-timers to complete various ad-hoc projects throughout the year.

EF's Education Consultant is a crucial role to the business and has a clear career path of potentially becoming the head of a product line, country management, and regional management leaders in Asia and across the globe.

Your responsibilities
- Hit admissions or enrolment targets through telephone and face-to-face consultative selling and quality CRM effort with students, parents, universities and organizations.
- Meet daily KPIs including number of calls, appointments, and consultations
- Provide relevant info, advise, and quality services throughout the customer journey to ensure high customer satisfaction
- Liaise with EF overseas academic and production teams to ensure we deliver our promises and solve students' problems in a professional and timely manner.
- Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities
- Manage student admins from start to end including pre- and post-departure customer service (e.g., flights, accommodation, visa, student documents, invoices, tuition payments)
- Handle after-hours student cases in case of emergency

Requirements
- A bachelor’s degree in any discipline
- 3 to 5 years of work experience in sales or business development preferred.
- Fluent in Mandarin and English.
- Previous international exposure an advantage (e.g., exchange, overseas work/studying experience, outbound escorts, etc.)
- Previous experience in travel-related or education industries a bonus but not essential (e.g., study abroad agencies, tourism, school admissions, etc.)
- Passion for study abroad products, travel products, languages and cultural exchange
- Customer oriented and result driven. Proactive and able to work independently
- Positive, entrepreneurial, and a good team player with excellent communication skills
- Weekend shifts and offsite work may be required

What do we offer?
- 5-day work week
- A comprehensive travel, and medical insurance.
- An international, dynamic, non-hierarchical, and friendly work environment.

For more details and/or to apply, go here:
https://careers.ef.com/job/?jobid=32783

China World Summit Wing, Beijing
Shangri-La Hotels and Resort, an iconic flagship brand of the Shangri-La Group, currently operates over 80 deluxe hotels and resorts with a room inventory of over 35,000. For more information, visit www.shangri-la.com.

Perched above the heart of Beijing, China World Summit Wing, Beijing overlooks the grand cityscape. From level 64 onwards of the China World Tower, this sanctuary of luxury sits at the very hub of Beijing’s CBD, right above China World Shopping Mall and China World Trade Centre.
- Highest Hotel in Beijing (330 m).
- 278 rooms and suites of China World Summit Wing, Beijing are among the largest in the city. Each features floor-to-ceiling windows that open up to stunning views of Beijing.
- Four designer restaurants, two bars and a lounge, and four exclusive venues devoted to private dining are sure to delight.
- Conference Facilities featuring a 2,262 square metres Summit Ballroom, a 714 square metres China Ballroom, an Auditorium, plus a choice of 12 spacious function rooms with natural daylight for 10 to 300 people.
- Outdoor rooftop Pine Garden for special event.

On top of the world, you feel like you’ve finally arrived. That’s because you’re at China World Summit Wing, Beijing, Shangri-La, the pinnacle of achievement and luxury.

We are hiring Communications Coordinator；

As a Communications Coordinator, we rely on you to:
- Prepare routine correspondence, such as emails and memos, ensuring accuracy and alignment with the company’s brand tone.
- Maintain and update the media database (including journalists, KOLs, and media outlets) to ensure contact information is accurate and up to date.​
- Assist in drafting, proofreading, and distributing PR materials, such as press releases, media alerts, and brand fact sheets, under the supervision of the PR team.​
- Assists in the coordination and execution of all printed materials.
- Manage daily administrative tasks of the communications, including scheduling meetings and organizing departmental documents (e.g., press releases, media lists) in both physical and digital archives.

We are looking for someone who:
- Relevant work experience in PR roles or at least 6 months of internship experience is required.
- Good written and verbal communication skills in Mandarin and English.
- Proficient in using Office software with basic copywriting skills.
- Proactive, responsible, and strong sense of teamwork.
- Adaptable to fast-paced work environments and willing to learn new skills.
- Articulate clearly and communicate with cross divisional colleagues.
- Has a positive attitude and a persistent go getter in following up on all contracts, PO, SAP and documents for approval timely.

For more details and/or to apply, go here:
https://career10.successfactors.com/career?career_ns=job_listing&company=ShangriLa&navBarLevel=JOB_SEARCH&rcm_site_locale=en_GB&career_job_req_id=173235

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?

What you will do
We are expanding internationally and are looking for a full-time Business Development Manager - China (based in Shenzhen/Guangzhou/Shanghai/Beijing).

Where you will have impact
- As a hunter, you source potential client opportunities via cold calling, email campaigns and through interaction with professional industry network groups.
- Your primary focus will be on the Chinese market, targeting opportunities and building client relationships within this region.
- Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor-made proposals to clients.
- You organise face-to-face or online product demonstrations and advanced training sessions.
- Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.
- Contract negotiation, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.
- Together with the team, you help building and adjusting the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aiming at process improvements.
- Attend meetings, (inter)national conferences and organize regional road shows as required.
- You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.
- Keep track of your efforts in our CRM system and achieve KPI’s and targets.

Who you are
- Degree or diploma in a relevant field (Hospitality, Business, Communication, Economics, or similar), or equivalent professional experience.
- 5+ years in sales or business development, ideally in hospitality tech or SaaS, with a strong track record of meeting or exceeding targets.

For more details and/or to apply, go here:
https://job-boards.eu.greenhouse.io/lighthouse/jobs/4609741101