Strange Service

Joined: Feb 27, 2009
Posts: 36
Review of Mosto
1

I couldn't agree more about their great vino selection and excellent food, and of course the terrific set menu at that price.

I know Mosto isn't famous for hosting parties. But when parties of more than 8 people come, they have their way to show their hospitably - 10% service fee for the bigger business. I had friends ate there with 8 people in their party and got into an argument with their manager.

"Would you charge us 10% if we sit at two tables?"
"No"
"What's the difference if we all sit together?"
"... ..."
"Can we have two tables today?"
"No, you reserved for one table."
"But you didn't remind us of the fee!"
"... ..."

10% isn't much for some people, many people. But it doesn't make much sense to some people either. There are many restaurants charge service fee in Beijing, although they are mostly hotel restaurants. But I don't think I have been to/heard of any of them only charges service fee for tables of more than 8 people like Mosto does.