Response to review by BICC former student

Joined: Jul 24, 2013
Posts: 141
4

First of all, apologies for creating a rating for our school, but the setting is automated. We would like to respond to this review since our comment doesn't show on the page due to the nature of the website.

Dear former BICC student,

Thank you for your review. We are sorry that you didn’t get on with your teachers and roommates. We are one of the few private schools in Beijing that are approved by Beijing Municipal Education Commission and by Hanban (Confucius Institute Headquarters) , thus our teachers are highly qualified and have a very good reputation. We don’t overcharge our students, our prices are in fact lower than most of the other private Chinese language schools in Beijing because we are authorized to provide free student visa (its registered as a school with the government, not as a company) thus the overall ‘handling fees’ are much cheaper. We've also provided you with a free pass to our gym, which includes sauna, pool, etc (valued at 6000rmb per month). This is a special service for our students and completely free of charge. The electricity bill and water bill are included in the rent, there was no reason for you to get into a fight with anyone. We take pride in having students from all across the world, thus when sharing an apartment you can expect a multicultural environment. We would like to clarify that we have given you your rent money back, and regarding the pictures on our website, there are all real, taken by our colleague at the site of one of the shared apartment.

We are continuously looking at ways of improving our services and our office is always open to any inquiries/questions by our students. We have staff that is very dedicated to helping our students integrate into the Chinese environment and we are available on phone after working hours and in the weekends to assist with any special requests by our students.

Kind regards,

BICC Language School team