Effective Communication is designed to provide knowledge, tools, techniques and good practices for effective and efficient communication which applies to multiple dimensions, incl. Stakeholder Management, Manage Up, Peer Communication and Team Management.
Goal of the training
1. Prepare participants with proper communication awareness
2. Equip participants with key communication skills
3. Support participants practice in real communication scenarios
Who should attend
Employees at junior-middle levels
What you will learn
By sharing case studies and practicing on exercises, participants will understand how to effectively manage various types of stakeholders, how to engage stakeholders in communication, how to manage stakeholders’ expectations at different levels, and build up highly-performance team.
Course Outline
1. Pre-requisites & Objective of Communication (Effective Communication Model, SMART)
2. Communication Environment (Corporate Culture, Organization Structure)
3. Communication Barriers (5 Strategies)
4. Communication Planning (4R, Communication Plan Matrix)
5. Stakeholder Identification & Requirement Analysis (N/W/E)
6. Influencing Stakeholders (4S)
Agenda
08:45 - 09:00 Registration
09:00 - 12:00 Morning Session
12:00 - 13:00 Lunch
13:00 - 17:00 Afternoon Session
For bank transfers, please use BJEVENT0823 as subject.
Terms & Conditions
Trainings have very limited seating so to ensure your attendance we encourage advance online registration and payment. We cannot guarantee entry to anyone not registered in advance.
The training is held in Chinese.
Cancellation Policy
If you cannot attend the training for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for event costs.
To cancel you can: 1) email jli@europeanchamber.com.cn, or 2) cancel online if you registered for the event through the website.