I went to the yuanmingyuan location since I was in the area. (Had mixed feelings about this due to the ownership dispute)
Ordered 6 chicken wings...and I am not shittin' you...less than a minute later the waiter brought out 6 COLD chicken wings...WTF is that?
I said I wanted fresh, hot wings...20 minutes later, hot, oily, tasteless wings arrived.
I ordered a large pizza with many toppings (don't remember what they called it, but not supreme). It was absolutely tasteless! I think the main reason was there was almost no pizza sauce.
As expected I had to listen to 5 "mei yous" before finally asking "OK WHAT F-ING BEER DO YOU HAVE HERE?"
On a side note, the place was packed...not one foreigner customer as I could see. Nothing like the old Kro days.
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