What a horrible experience from A-Z

I was looking forward to try this place and stopped by around 1.30 for lunch. When I entered I noticed that most other guests were foreign. To my surprise the young chinese guy who welcomed me spoke zero english. Fair enough I thought... let me try the next person in line. After talking to 3 different people who did not speak a word of English then I grabbed the menu card myself and had a look. I decided to order a pork belly sandwich. I paid the 50 RMB as said on the menu card but was then asked (in Chinese of course) that if I wanted it "Da bao" (takeaway) then it was 3 RMB more. Second unpleasent surprise!! How stingy can you get!

I said that I would wait outside in the nice weather. I waited... and waited... after 15 minutes I went in to check what was happening! Nothing was happening. The order had not been put in. A foreign guy was now behind the counter and I asked if he worked there and could help. Said I ordered 15 min ago and wondered what was happening. He said "I'll check" and turned around. I then waited another 10 minutes before really starting to wonder if they had any idea about what they are doing inside. Inside I looked for the foreign guy and could see he was staring deeply into his phone in a seating booth in the back of the venue. To my great dissapointment I for the second time found out that my order was not put in. However, finally after a few minutes something happened. I got my food and left...

Now I could finally enjoy my lunch but after the horrible first experiences I could not help taking a deeper look at what I was going to eat before going at it. The fries were soggy and very greasy so I threw them out. That I can live with because I just dont eat fries unless they are fresh and crispy.

In the sandwich I found two pieces of lukewarm pork belly and here comes the biggest dissapointment. The two pieces was not pork belly meat... it was pork belly FAT. Only the very bottom part off the pieces had a little meat on it and I ended up throwing 95% of it away (the part that was pure fat). I could have lived with 25% fat or even a bit more but 95% is sad. On a positive note they get the coleslaw spot on. But 50 RMB for a simple bun with coleslaw and two pieces of fat is not what I expect for a place like this... or any other place for that matter.

Last but not least I find a long hair in the sandwich! This could not have been any worse and will for sure qualify for the top 3 of worst dining experiences in China in my close to 10 years living here.

I wish I could submit photos here to share with anyone even thinking about going here. The pictures speak even louder than words.

It will indeed take a Great Leap by whoever runs this place to turn things around!!!