Really gone down the drain

Joined: Jun 09, 2015
Posts: 3
Review of
1

Today Bittepita, you really let me down. I used to love coming to you for well priced food and great service. I even convinced my friends to eat with me there for lunch.

When the server came to our table, as it was the first time for my friends I ordered for everybody, (common for chinese restaurants). Altogether we were 4 people. I ordered 2 Falafels, 1 Chicken Shwarma and one Mousakka. She then went around the table and asked what I thought were people's drink orders but she asked what they wanted to eat. So even though they ordered the exact same thing again, she thought that is was normal for one person to eat 4 entrees and 3 people to eat 3.

The food came out and as the Falafels still are a reason to come here, the Chicken Shwarma has really become a disaster. Putting lots of yoghurt does not hide the fact that the chicken is precooked and reheated leaving a very dry, old tasting sandwich.

Finally when all the food started coming out, and we told them there must have been a mistake, the waitress said it is our fault for ordering so much. After arguing back and forth, I finally accepted this logic, although still not a good way to handle it. We asked for the bill, paid in cash, then the waitress came back and said that we did not give her the right amount. We had just counted the amount in front of her only seconds ago. We explained to her that we in fact gave her the correct amount and it is possible that there was a mistake on her end. She seemed to accpet this and we started to leave.

As we werer passing by her she agaion told us that we did not give her the correct money and she would not let us leave until she counted the daily till amount to make sure they were not short changed. Finally after she counting she just made a nod with her head, no apology, nothing.

Guys this is a lesson in bad service, never do this, not even once. I will not go back here, not because the food is mediocre, but beause service like this is just an insult to a paying customer.