Don't understand how this restaurant with this italian microwave food can be so populair! The delivery service is even worse!
Tried Annie's 3 times because their the only one's with an English speaking staff but it's always dissapointing overpriced tasteless food! It's always cold And crappy! Don't believe the 5star reviews that can't be true or those people have a really bad taste.

Pizzas here are always the first good choice.
Prosciutto e Funghi is my favourite. I also like mushroom cream soup, Lasagne alla Bolognese, Insalata di Stagione, atmosphere and service here.

Wanna eat Italian? Can't seem to leave your couch/apt? Call Annies! Good pizza - on the small side but still filling. My wife loves the pasta - the more cheese the better! Good delivery times and courteous staff - especially if you have one close by - I always have gotten great service.

Of course Annie's is not the best italian in town, but I think it's good value. Food is good, prices as well. I tried the Ritan branch twice. The salmon fettucine was very good and quite a big portion, for 42 kuai. Cheese fondue was 99 kuai with bread and vegetables, not the biggest portion ever but ok for two. The large Annie's Pizza (sausage and salami) was also satisfying, for 56 kuai. I don't know if the prices are the same in every branch (should be, since it's on their delivery menu), but in places like Sanlitun where they charge insane prices for average food, I think Annie's is quite a good option.

Went here yesterday:
Both of us ate all we wanted (including dessert) for 170 kuai. Homemade tortellini was well worth it, and the pizza was well priced as well. Complimentary bread, pesto, and olive oil was a great touch. Would skip the cheese platter, however: no fruit and not worth 3 times the price of the cheesecake.
Atmosphere is not perfect, but the service was the best I've seen in Beijing so far (having been a waitress for 4 years). The waitress returned to get my order right after I closed the menu, they cleared the table between courses, and another waitress even tried to upsell, which is rare in Beijing.
Overall, good food, especially for the price (it's hard to have a foreign dinner for under 200 kuai). Would definitely recommend if you are looking for Italian food.

Tried Annie's (Guomao) for the first time today. My wife and I ordered two pastas and a large salad. Annie's completely exceeded expectations.

Food: The salad was large, super crisp and generous on ingredients like artichoke hearts that restaurants typically skimp on. (suprising for a low-end chain)

Clam pasta. Delicious. Maybe a few more clams wouldn't go astray, but the flavor was great.
Pesto pasta: Not great pesto and a bit bland, but for the price (RMB 38 for a large size) I was still pretty impressed. Suprisingly generous on the frills too.

Service: Probably the best service I've had in Beijing on this occasion. Staff were friendly, attentive and seemed genuinely concerned about our comfort. The manager was visible and asked us if we were enjoying our meal. Unpretentious.

The Verdict: I know Annie's is not the best Italian food in Beijing, but they deliver exactly what they say they do and more. While it's pretty common to leave a western restaurant in Beijing feeling screwed (element fresh?), at least leaving Annie's we felt full and satisfied that we had a decent meal at great value for money.

I always feel horrible after eating Annie's, and half the time it makes me sick, but their delivery is just so efficient. When you're hungry, it's THE option, plus they can customize your pasta.

Maybe if Gung Ho could make a simple pasta.. like one that doesn't involve cream and/or 50 exotic ingredients.

Too greasy were the garlic breads . The chicken salad was good part. The pizza quite average. It works for delivery when run out of options, but doesnt for any special dinner.

When I lived at Sanyuanqiao in 2009 and 2010, I would order from Annie's Chaoyang Park location. Every once in a while, but not always, they were going to charge a delivery fee because I lived "out of range". Once I was able to order a couple times without an incurring delivery fee, of course I would contest it whenever they subsequently did demand a delivery fee.

After a move, I now order regularly from the Lido branch. Shortly after the Spring Festival Holidays, I called them up and was informed that they were closed for renovations, but they took my order and passed it on to the Chaoyang Park location. Today I wanted to place another order, a friendly voice picked up the phone, I asked whether they were open for business again and, after a "yes", placed my order. My address was confirmed. Suddenly the friendly girl asked me to hold on for a minute, and then a young man picked up the phone instead to inform me that they were still closed for "zhuangxiu", but I was very welcome to order from their Chaoyang Park location against a taxi delivery fee of RMB 30 because of the distance.

Whether a service fee is charged or not is one matter, but I just wish Annie's were more consistent with their definition of delivery fee charges to given locations, and last but not least with communicating that especially in light of such short-term changes and adjustments. Anything else suggest a randomness and arbitrariness that is not acceptable to a regular customer.

So please note: Annie's Lido branch currently closed for renovations!

After gung ho I guess few expats order from annies , and it says it all.
when there was no one doing a good job annies did it but had flaws. someone does it better,but the gung ho guys deliver only in select places.
Its time they expanded to cover where I stay.