Served on freshly baked bread with a side of tortilla chips and sweet salsa, sandwiches run the gamut of traditional deli favorites, from pastrami on rye, bacon, eggs, lettuce and tomato, and ham and cheese and share the menu with a handful of soups, salads and entrees. The space is warm and bright, and a great place to spend an afternoon surfing the internet or lounging with a friend.
No event here now.
User reviews of Hercules 荷加斯
I've eaten at Hercules a handful of times and always promise myself that I'll never step foot in the place again. However having exhausted most establishments in Indigo and just wanting a lite bite, we bit the bullet and headed there.
Now Hercules takes up a prime position on the ground floor of the winter garden and if you can get one of the sofas it provides one of the more comfortable seats in that area. Unfortunately for this place, that is where the positives end. The food and serice here is just so horrifically bad its almost comical.
We ordered two sets of sandwiches - the triple ham and the ham and cheese. Both arrived at the same time and the confusion began. They both looked identical. After a bit of digging and checking with the care in the community waiter looking after us, we did identify the one that was meant to have cheese on it. We had, it seemed, mistaken it for a smearing of mayonnaise in our initial investigations.
Now I'm not usually one to complain in restaurants unless something is seriously amiss. But fuck about with my cheese and there is going to be an outbreak of uppityness in the area. We sent it back with instructions for more cheese and watched in bemusement as the ENTIRE staff held a meeting (manager and 4 waiters and chef) trying to figure out what to do.
After 10 minutes it came back with marginally more cheese on it. Not real cheese I might add, some sort of squeezy cheese monstrosity. The portion size is tiny also and just an alround depressing experience.
We also ordered a pizza which had manged to congeal before it even reached our table. Non of the ingredients were distinguishable from the rest and the crust was charred. An absolute Frankenpizza abomination. French fries were frozen skinny fries and completely inedible. You know at McDonalds you get half a dozen fries at the bottem of the box that you cant eat? Well every single one in their portions is like that.
Anyway please please please avoid this god awful place. The sooner it goes out of business and is replaced by something befitting the location the better.
I've been living here for a bit more than four years now, and only once before I felt the need to vent my anger over a restaurant online, this is the second time.
The good things first: no cockroaches visible, and I might have had worse coffees.
I went with my partner to the new opening in Indigo mall, Lido Area.
First off, the half-price deal for already made sandwiches is unclearly advertised and made to look like it applies to every sandwich after 8:00 PM. When that wasn't the case for the one I had (priced 25 RMB), I was told that I had to pay twice the price, and the stern-faced lady behind the counter asked me for 58 RMB. To figure out that 25 is not 50% of 58, the staff needed a thorough meeting.
I finally got my 8 RMB of justice. This was my first visit and boy did we get off to a shaky start.
But yesterday I thought, what the heck, they had just opened, let's give it another try, shall we?
The Salami-Gruyere Baguette I ordered was tiny. It was simply too small. It was a portion for goddamned ants.
When I opened it to check the ingredients, surprise, there was absolutely no cheese, so I went to the manager(?) behind the counter to ask about it.
Look, I'm not one of those customers who demands flawless service to be satisfied, but if you forget one of the only three ingredients on my sandwich and you just slap it on afterwards with a mumbled "buhaoyisi", you might think of throwing a complementary something my way (and no, there will be no next time, screw you, Hercules.)
My gf had ordered a juice. It did not arrive until we asked for it again. And again, this may happen to the best of staff, but when shit starts piling up, it certainly doesn't help.
I then had a look at our second sandwich (Smoked Salmon Croissant). The lettuce was mushy, full of disgusting dark spots and holes. I also didn't know you can cut salmon THAT thin.
To top it all off, the pubescent and insecure waiter arrived at our table at a random moment and asked us to pay, awkwardly interrupting our conversation. Ask me to pay after I ordered, after you deliver to the table, ask me when when I'm leaving, but FUCK, do you have to treat me like I'll dash over your shitty food in the middle of my last stay at your restaurant, on a Sunday afternoon, when we're the only customers you have?
You fail, Hercules.
In the past week, Hercules has introduced some new cupcakes to their menu (lemon, banana and carrot cake). I purchased 2 cupcakes to go and they were soooo good. The creamy garnish on top and the spongy carrot cake were to die for! My friend said that it was the best carrot cake he has ever had in his life (he's canadian). I'm just curious to try the two other flavours. As to the sandwiches, I haven't had the chance to try them often enough, but when I do I love the freshness of the french bread with salami and gruyere cheese. It's so simple and yet so good.
Do not eat at Hercules. The food is not bad, it's inedible.
I ordered some of the most simple things on the menu: tomato bisque, garden salad, grilled vegetable sandwich. Set lunch for RMB58 including a drink. Good value on the face of it, but it ended up being RMB58 for a diet coke. The soup and salad were too bitter to eat, the sandwich soggy, the tortilla chips stale.
I complained about the food and it was explained to me by the manager that it was an issue of my taste. It was my fault! A refund for the food was refused.
The atmosphere is good, I like the space, and the diet coke - well, it's hard to mess that up - so if you do decide to go here, go to hang out and drink, but don't come here to eat. Yuck!
I had their Philly steak sandwich - what a disappointment! What Philly steak sandwich doesn't have cheese on it!! It was pretty horrible anyhow, don't know if it the cheese would have helped much.
(I suppose it didn't say Philly CHEESE Steak Sandwich - but the default is cheese unless you request for none).
The service was average nothing special. Not particularly attentive - have to wave to get attention.
But the interior is done well, perhaps some of their other sandwiches or offerings are better - otherwise I'd advise you to go elsewhere for decent sandwiches.
Shame - still really would like to have a good Philly cheese steak sandwich