Didn't even get as far as an appointment

I walked in to Tata on a Friday evening, excited to discuss my needs briefly with one of their foreign staff (Martin or David, whom I've seen mentioned in reviews below) and make an appointment for the following week. I asked the member of staff who met me at the door if I could have a quick consultation and was told "the owner will not be back until early December" and that there was no one available to talk to me. Having seen such excellent reviews I was quite surprised by this blunt 'mei banfa' attitude, and also that there was no English speaking stylist present considering the number of foreign customers they get.

Since there isn't exactly a glut of reasonably priced English speaking stylists in Beijing I may have to return to Tata in December if I don't find a suitable alternative. I'll be sure to update this review if I do.