Its time to get real with a review of this bar and restaurant!
If you been the Park Hyatt in Tokyo this bar does not even get past first base!
The interior design works against the view and to have a seat with a partial view (complete with a 2-3m void that keeps you well away from the glass) will cost you a minimum spend of CNY Y1200-1500. The bar and band are illogically located on the view side in areas that should be given back to paying guests to enjoy the view.
If your not happy to pay the minimum cover of CNY Y1200-1500 for a "partial" view seat (btw you do see a bit more standing) you can sit in a corrall lounge area which faces inboard and has a 1.5m screen behinded it to totally stop you seeing out.
The drinks are expensive compared to other places like centro or suzie wongs for example. I went to this bar on a Thursday night from 8-9.30pm and it was close to empty with absolutely no vibe or feeling. Even being half empty service was poor and after buying two bottles of wine to sit in one of the "better" seats I ended up topping-up my own drinks because waiting staff were slow and appeared to simply not be bothered. This is despite there beng an over supply of staff standing around doing nothing.
After the bar I had dinner in the restaurant which is just as bad. The interior has hard finishes and "old school" uncomfortable fixed seating booths in areas. The much more comfortable and more appropriate for a high end restaurant loose seating is limited so if you want to eat their request your seating in advance.
The service was very average with waiting staff collecting dishes before we had finished eating, and my live oysters had broken shell throughout and the main course portions are small (side orders are more generous).
The view is better from the restaurant but the 2-3m void again works against seeing out. If fact this 2-3m void is one of the most ridiculous design responses I have seen and totally compromises any opportunity for an amazing and impressionable view and what could have been a great restaurant / bar combo. Now all you can do is pear across this void and try and peer around some very heavy an meaningless external architectural elements.
I spoke to the Assistant F&B Director who took over 45 minutes an more than seven requests to come to the table.
Overall review - definately not what you would expect from the Park Hyatt, or even Grand Hyatt brand. Shanghai Grand Hyatt is much better resolved than this place at every level, and dont even think Park Hyatt Tokyo. Go for a look, but dont expect too much. 2 out of 10.
