Epermarket, Beijing’s Newest Online Import Grocer, Offers Great Selection and High Standards

This post is sponsored by Epermarket, an online grocery store with more than 5,000 imported and safe local goods and a growing selection of organic products – the largest online selection of its kind in China. Shop for fresh produce, personal care products, pantry staples, organic foods and high-quality imported meats and beverages with convenient customer service in English, French, German, and Chinese.


China’s food safety issues go without saying. So how can you be sure that what you buy is safe and how can you stick to a healthy diet when reliable, fresh produce is often hard to come by, and access to familiar ingredients is sporadic?

Shanghai-based online supermarket Epermarket was created with these exact issues in mind. Founder and CEO Jean-Yves Lu started the site in 2011 after many years working for multinationals in Paris. When he returned to China with his wife and two daughters, Jean-Yves was concerned about the levels of food quality and the availability of safe products. Fast forward four years later and Shanghai’s international community has come to fully embrace Epermarket. This success has led the company to expand to Beijing, where it now offers the same great selection of premium imported goods, healthy food, and household products.

What sets Epermarket apart?

The highest priority of any supermarket should be to guarantee the quality of its products and services, from sourcing and procurement to storage and delivery. But in China, it’s difficult to trust companies, especially when it comes to food. Customers need hard, solid proof – which is best done through internationally accredited certifications. 

Epermarket demonstrates its conviction to product safety by being the first (and only) online supermarket in China to receive ISO 9001 certification. Certification is awarded only after a company implements a thorough Quality Management System by applying standards and consistency to its everyday activities. This ensures that Epermarket’s internal operations – including product procurement, a temperature controlled warehouse and delivery trucks – adhere to the highest international standards.

To assure their customers of their transparency in the certification process, Epermarket works with TÜV Nord, a German testing institute, to audit and certify their operations annually according to some of the most rigorous industry standards in the world.

How are suppliers selected?

Because suppliers have to be carefully selected and controlled, it helps to have a team of experts from all over the world to ensure that international standards are met.

“Our product team ensures that we work with suppliers who have the appropriate business licenses. We have turned down very famous products simply because the company didn’t have the right certificates,” explains Peggy Liguori, French Product Manager for Epermarket.

After a thorough check of their certificates and an initial inspection of a potential supplier’s storage facilities, Epermarket’s international team of product experts conduct meticulous taste tests before finally agreeing upon which items best fit their product portfolio. Factors such as taste, quality, ingredients, and appearance are all carefully assessed before a final product selection is complete.  But the process doesn’t end there. Controls throughout the year, such as farm and storage facility visits, are also conducted on a regular basis to ensure that their suppliers continue to maintain the highest standards.

How does Epermarket secure its supply chain?

The Epermarket warehouse is fitted with a three-chamber cooling system to uphold the integrity of all its products. Your frozen products will stay frozen, and your fresh products will stay fresh. Quality controls are also regularly practiced there: an entire team is dedicated to product and packaging quality control.

This assures full traceability for every single product – each product possesses a unique QR code, making it easy to track and access detailed information. Highly innovative detectors are used to validate each product in your order, ensuring that nothing will be missing when your goods are delivered. Additionally, a special alarm system prevents any expired products from being sold.

Epermarket also runs its own fleet of delivery vehicles in Shanghai, and the company has a carefully monitored temperature-control system to assure maximum freshness for each and every delivery. For Beijing deliveries, it has teamed up with a top Chinese third-party logistics and distribution partner, and are able to provide not only temperature controlled packaging, but integrated air and ground transportation, as well. A Beijing-based warehouse is also in the works.

Check out Epermarket’s superior selection here. Order today to get a 10 percent discount on your first order and a free gift valued at RMB 150.
 

Photos courtesy of Epermarket

Comments

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Epermarket has updated their delivery information page to include Beijing and Tianjin delivery info. You can check it out here.

Jerry Chan, Digital Marketing & Content Strategy Director

Follow up to my previous note: The box with the non-perishable stuff arrived today delivered to my door around 11:00 am. Again, well-packed with everything individually bubble-wrapped. Again great service, good selection and worth the slightly higher prices. The website ordering and payment pages work flawlessly.

I called their 400 number yesterday after looking at their website and finding nothing about Beijing, and the nice woman who picked up the phone answered all my questions just like the above post. Yes, they're Shanghai-basedm 90 RMB for Beijing deliverymhave to pay online, but I had no problem as their website handled my ICBC card flawlessly. AND....they did deliver from sh to BJ essentially in 24 hours. I placed my order around 1:30 pm. It was a mixed order of produce, fruits, cheese and frozen foods, and dry goods (canned and bottled-soups, pickles,dressing, sauces), biscuits, cereal, chocolate,and wine.

At 9:30 this morning SF Express showed up at my door with a large box. Opening it I found a well packed bunch of the sperishable stuff on my order-including the free"gift pack" ePermarket offers for your first order (various produce items) each of which was indidually bubble-wrap packed and the other stuff packed in vacuum-sealed freezer bags with ice packs that were still icy.

No dry goods in this shipment but I assumed it would be a separate delivery abd a quick phone call to ePermarket confirmed that. Very impressed with the breadth of products they offer (iused to use City Shop both in Shanghai and Beijing) but their Beijing branch is often out-of-stock on stuff I like such as "smoked turkey breast". Their speed of delivery was shockngly fast for a SH-BJ delivery of perishable goods. The packaging was so meticulous and complete (vacuum bags and ice packs), 90 RMB for delivery seems a steal.

Well done ePermarket! Welcome you to Beijing!

Hi!

We completely understand if there’s some confusion regarding our delivery range, so we’d like to take this opportunity to verify that yes, we are delivering now to Beijing - this is a new service, and we’re very excited about it! Please check back on our website soon as we are currently adding additional information regarding our new delivery areas.

Here’s some basic information regarding deliveries: If you place your order before 16:00, you'll be delivered the day after (all day - sorry we can't offer specific delivery timeframes in Beijing for now). Delivery fee is a flat rate of 90 RMB.

Do not hesitate to contact us! For further information you can email me at lea@epermarket.com.

Thank you for your understanding, and looking forward to delivering you in Beijing !

We've also asked them to tell us the delivery times for Beijing (as they do for their Shanghai deliveries)

 

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Hi - thanks for the feedback. Please note that the site has not been updated yet with the Beijing delivery information, however you can indeed now place orders in Beijing. Epermarket will update the delivery information soon.

 

Quote:
Fast forward four years later and Shanghai’s international community has come to fully embrace Epermarket. This success has led the company to expand to Beijing, where it now offers the same great selection of premium imported goods, healthy food, and household products.

Jerry Chan, Digital Marketing & Content Strategy Director

they dont even sell products in Beijing, only Shanghai. Why is this posted here?