Talking Travel: Adventures on Air China ... Including a Near-Miss Over San Francisco

Friday marked my first long-haul, international flight on Air China. I'm a travel snob. I have airlines I like, I hoard frequent flyer miles, and with the possible exceptions of Singapore Airlines and Thai Airways, national carriers usually mean lower prices, but poor service.

I'll avoid saying how I ended up on Air China, but at least they're members of the Star Alliance, so I'll still get miles I can use on my airline of choice, United.

So how was it? When I couldn't check-in online, I was both aggravated and nervous. I didn't want to end up in a middle seat, so I went to the airport three hours early to make sure I got a window (more on why window seats are the best choice later). I was assigned to boarding group one, which, to me, is critical for an enjoyable flight. Of course, when it came time for the general boarding call, there were no numbered groups, and everyone just boarded at once.

Getting on the aircraft, no matter in what class you're traveling, it's critical to get on early. Why? Because that's the margin of error for additional space. Getting on early means having time to take out your computer, your iPad, your reading material, and anything else you will use during the flight, and then put your bag in the overhead. I plug into any in-seat power so that on the off chance someone else wants it, I've got first dibs. It's also usually on upon boarding, so if my laptop isn't fully charged, it can start charging.

"Experienced" flyers are supposed to take the aisle because there's nothing to see from the window anyway (that's true), and this way you can get up whenever you like (technically true). Here's why that falls flat. Except for tall passengers, the aisle doesn't give you more room. Anyone who has flown at least on an American carriers knows that sitting in the aisle seat guarantees that one of the bovine attendants will make contact with you every single time she or he walks past, rousing you out of the sleep you're trying to get on a 13-hour flight. The window protects you from such contact, and gives you a wall to lean against for even better rest.

The window seat also offers more space. Huh, you say? Between the window seat and the aircraft wall there are nooks and crannies that only the window passengers enjoy, and into that space, one can place a laptop, an iPad, or a host of other narrow things, including books. This creates more space and therefore, a more comfortable flight. Just make sure to hold onto those items during take-off and landing, as the angle of the plane can cause them to slide, and getting them back will be tricky. The window has one more advantage, which I shall come to shortly.

On boarding the Air China 777, I was pleased to find an in-seat screen, and more importantly, in-seat power. Both of these help mitigate my number one rule of travel: never trust an airline to entertain you or feed you. You never know when you're going to get the seat with the wonky monitor, the wonky headphone jack, or, as any United passenger can tell you, the entertainment system that needs to be rebooted every 15 minutes. The same goes for food: you'll get two choices, gross and grosser, and if you don't like either, it's going to be an awfully long flight. Eat before you get on the plane, and bring snacks. The meal will never be so good that you regret eating in advance.

One thing I've found consistently true with Chinese passengers (this is not a generalization, it is based entirely on my experience of flying back and forth between the China, the US, and Southeast Asia for 18 years): they don't check-in online and they don't use in-seat power. This was also true on this flight. I'm always amazed how the average Chinese passenger boards with no reading material or other form of amusement for the next 12 hours.

Air China's inflight entertainment had far more English-language choices than I expected, with one twist: any TV programs offered featured only one episode, whereas usually, but not always, United will offer as much as a full season of a given program.

Food was barely edible. As a friend of mine once said, "It's amazing that China has some of the world's best food, and absolutely the worst airline food imaginable." One big difference that worked: on United, meals are served about 90 minutes after take-off, a snack halfway through the flight, and then another meal 90 minutes before landing, which always seems rushed. Air China handles it better: there's no snack, but the second meal comes four hours before landing. Better choice.

We received seven seat belt warnings in the first 20 minutes of the flight because of "turbulence," which I must not have felt, and eight within the first hour. Clearly turbulence is a big thing for Air China. Here's the other reason why you shouldn't take the aisle seat: my two seatmates got up a total of 10 times during the flight between the two of them. That's f#*@ing annoying, especially if you're trying to sleep. Two years ago, while I was sitting in the aisle, my seatmate got up five times, including twice while meals were still trays. Trust me, take the window, and let other people be inconvenienced when you want to get up, not vice-versa. Full disclosure: I got up zero times during the flight.

As we made our final approach to San Francisco International Airport, I looked out the window, seeing landmarks like Stanford University. I thought to myself, gee, I've never seen flaps extended that low, although they were not beyond normal operating range. At this point, I looked up, and saw a smaller United commuter jet above us, about 70-100 meters away. Now, I've landed in dual-runway situations before, and seen other aircraft at reasonable proximity. This was not like that. By the time I pulled out my iPhone, opened the camera, and took a photo, the plane had already begun to move away, but the closeness caused our plane to do a go-round. A "go-round" means you come in for a landing, but for some reason cannot or will not land, and the pilot guns the engines and takes the plane back into a landing pattern. It's a bit disconcerting if you've never experienced it. I chuckled because it confirmed for me that our distance to the other plane was indeed improper, and I saw it continue down to make a landing. It also made me think of Air China pilots' recent demands for better pay and conditions, and how they believe continued current working conditions might "threaten flight safety."

Bottom line: I didn't mind the flight but Air China still wouldn't be my first choice. But now that they're in Star Alliance, Air China will likely get a lot more passengers for whom their schedules work or for whom they're just a bit cheaper.

P.S.: The immigration line for non-US passport holders at SFO is a disgrace, at least on the day I arrived. The line stretched so far back at there was almost a vanishing point.

Photos: Steven Schwankert/the Beijinger

Comments

New comments are displayed first.

Maybe I'm mistaken but my perception is there are not many airports one can fly into anymore that are not under construction in some shape, form, or fashion in all countries.

All information stated by this poster is for informational purposes only. The content should not substitute you seeking psychiatric advice should you have a problem with it.

I prefer the aisle seat for short or long hauls. the only time I will eat the food is on a long haul and then its breakfast only. Fully agree with take your own snacks. remember its good to keep your seat belt on at all times even if not warning for turbulence. Shit happens and there have been unexpected incidents resulting in injury.

I have to say Air China is the only airline I have ever been on where we were served a meal before take off (due to waiting in the plane for four hours and the native getting restless) and drinks. within 5 minutes of the drinks being served the plane took off and I literally watched eveyr one hold on to their cups, trays and all tray tables down.

Another flight I had luggage stack on the seat to the top hitting the luggage department and when I questioned the stewardness about not following the airlines saftey rules I was informed that they have made an exception for this flight because people had carried on so many bags.

Another flight aborted take off when almost up to the speed to lift off and we returned to the terminal, sat for 1.5 hours, then took off. When I asked the pilots what the problem was during our departure I was informed one of the gauges went out so they decided to get it replaced per the rules. I commented well at least we were able to take off later. I was informed that in this case they actually did not have a spare guage and some manager decided that they can fly without out until they arrived at the desitnation airport.

All 3 flights were domestic China Airlines flights. I still fly them because I collect the air miles and feel they mus tbe as safe as other domestic airlines, but as previously mentioned, I take Finnair for any international flight to any other country if they are flying there.

I also wonder why they bother to make the announcement to do not turn on your phone until the plane had arrived at the terminal and right after said announcement, the stewardess sit there and watch everyone (also listen to the phones ringing or pwoering up) and do absolutely nothng about it. Its easier to ignore so some angry Chinese does not start ciriticizing them is my only guess.

I fly Finnair on long hauls and feel safe. To date they have had only one accident in their history and that was a small commuter plane back in the '40's or '50's, cannot remember.

They do not take chances and follow all rules and maintenance and if there are any Chinese on the flight during landing they are in for a rude awakening if they decide to power up there phones too early or even get out of their seat for that matter.

All information stated by this poster is for informational purposes only. The content should not substitute you seeking psychiatric advice should you have a problem with it.

Firstly as a fellow Travel Snob I offer my commiserations of 13 hours in CA cattle class.

Quote:
Getting on the aircraft, no matter in what class you're traveling, it's critical to get on early.

Are the CA premium cabins that bad that you need to fight for storage space?

Traveling in premium cabins I find no reason at all to get on early - with priority boarding you are looking at 45 mins extra on the plane when you could still be sat with your feet up in the lounge enjoying a cold one and some food, also given the attitudes to queuing anyway, priority boarding usually doesn't work.

The way forward is to travel with no hand luggage at all, and I would advise this for anyone with a big 'too cool for skool' ego like myself. No need to line up like a lemon before boarding is called to secure bin space, it's great. Again for those like me, who revel in being uber smug, I suggest you take a seat next to the boarding gate and crack open a Tsingdao whilst relaxing extravagantly. This really get those who have been stood there for an hour irate. Good times.

I'm one of those annoying types that has to get up 12 times during the flight for bathroom breaks, water and to stretch my legs - so it's the aisle seat for me ...

Jerry Chan, Digital Marketing & Content Strategy Director

Good write up.

You won't get me to fly Air China on transPacific routes - I rather do a transit stop in Vancouver on Air Canada or in Narita on ANA