I haven't been able to access my email account for 2 days. Isn't 118 already a pretty generous ranking?
With respect to personal safety, Beijing is indeed extraordinarily safe in terms of no mass shooting, burglary or robbery---these things are easily quantified and could be easily used in statistics and rankings, but Beijing is unsafe in many other more related aspects such as theft, fraud, bullying, sexual harrassment and school violence. These crimes are rampant in Beijing but the report rate remains very low, especailly for theft and sexual harrassment.
I hear from my female colleagues about being sexually harrassed on subway cars almost every few days, but most of them choose to remain silent, and I feel very ashamed because apparently these vicitims don't even bother to call for help because they know that everyone has this stay-away-from-trouble mindset and no one will help, and it's the city where I was born and grew up.
The other thing is theft. I had dinner at Yonghe King at Jianwai Soho last night around 6.30 pm. I put my backpack on the floor by my feet and I was listening to a podcast. I was apparently so into the podcast show and when I checked on my backpack, it's not there, and I literally panicked because the first thought that popped up in my mind is "damn it somemone has just stolen it!" The next second I was relieved because it happened to be that I left my bag on the floor at my right hand side and I checked my left hand side. And after that I didn't even dare to put it on the floor or on another seat any longer, so I had put it on my lap---you can imagine how uncomfortable it is to eat with a backpack on your lap, and I'm not in middle-of-nowhere Fengtai, but right at Guomao---I found Jianwai Soho is gradually turning into an inner city slum. Check it out at 6.30pm and see if you feel safe by walking around. I have rarely felt such unsafe even at other metropolitan downtowns like NYC, Tokyo or Chicago.
We sometimes subconsciously lower our standard way too easily when it comes to Beijing because we already have low expectations.